Returns & Exchanges
At BrandsWalk, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all eligible items in their original packaging. Whether you need a different size or a full refund, our team is committed to making the process as seamless as possible.
Initiate Your Request
Log into your BrandsWalk account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original product packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.
Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing