Frequently Asked Questions
Everything you need to know about shopping with BrandsWalk.
What shipping options do you offer?
We provide standard, expedited, and priority shipping across the continental United States. Orders over $75 qualify for free standard shipping, which typically takes 3-5 business days.
How can I track my order status?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to our carrier's tracking portal.
What is your return policy?
BrandsWalk offers a 30-day return window for most items. Products must be in their original packaging, unused, and include all tags to be eligible for a full refund.
Are the products on BrandsWalk authentic?
Yes, we guarantee that all products sold on our platform are 100% authentic and sourced directly from the original brand manufacturers or authorized distributors.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping costs and delivery times vary by destination and will be calculated at checkout.